Reference

How linetigel Handles Your Personal Data

This Privacy Policy covers exactly what data linetigel collects from your account, how we use it, and how you can request changes or deletions. Access to our platform depends on local law and is available only where eligible in Indonesia.

Account data protectedDANA, OVO, GoPay wallet data handled securelyCookie controls availableData request support availableIndonesia-region scope
linetigel How linetigel Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply practical security measures across every layer of your account — from the moment you authenticate through to the moment a withdrawal clears back to your OVO or GoPay wallet. Here is how each part of that works.

Account Security

Your login is protected with OTP verification sent to your registered number. We log each session and flag access from unrecognised devices so you are notified before anything changes on your account.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand which sections of the lobby you visit most. You can adjust cookie preferences from the settings menu inside your account.

Data Retention

Active account data is held while your account is open. If you close your account, we retain the minimum records required by applicable law, then delete the rest. Wallet references like DANA or GoPay identifiers follow the same schedule.

Requesting Changes

You can ask us to correct, export or delete your personal data at any time. Submit the request through Live Chat or the Help Centre form, and we aim to confirm receipt and next steps promptly.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about this policy, want to see the data we hold on your account, or need to request a correction, our support team handles privacy enquiries directly. Reach out through any of the channels below and mention your registered account email so we can locate your records quickly.

Team online

Live Chat

Open the chat widget from your account dashboard. Describe your data request clearly and our team will respond and escalate to the privacy review queue.

Email Support

Send your privacy request to our support address listed in your account settings. Include your registered email and the nature of your data enquiry for faster handling.

Account Help Centre

Log in to your account and navigate to Help, then select Privacy and Data. You can submit a formal data access or deletion request directly from that form.

Common Questions About Your Privacy on linetigel

These are the questions we hear most often about how your data is handled on this platform. If something is not covered here, reach out through Live Chat or the Help Centre.

We collect your name, email, phone number, and the wallet details you provide — such as your DANA or OVO identifier — plus device and session data generated when you access the lobby.

Wallet data is shared only with the payment processor needed to complete your transaction. We do not sell or pass your GoPay or DANA details to advertisers or unrelated third parties.

We keep the minimum records required by applicable legal obligations once your account is closed, then delete the rest. The exact period depends on the legal requirements in the relevant jurisdiction.

Yes. Submit a data access request through the Help Centre form inside your account or contact us via Live Chat. Include your registered email so we can locate your records and respond.

Log in, go to Help, then Privacy and Data, and submit the form. Alternatively, use Live Chat and tell us exactly what you need changed or removed. We confirm receipt and next steps from there.

We use session cookies for login continuity and analytics cookies to see which lobby sections get the most visits. You can review and adjust your cookie preferences in account settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.